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We ask that you correctly fill in all the fields marked as required, and give as much detail as possible. Please include detailed information about the computer you are using to download music. Items marked with a red asterisk (*) are required.

First Name:

Last Name:

required fieldeMusic software that you are using:

required fieldMP3 software you are using:


required fieldInternet Connection Type:


required fieldOperating System:


required fieldIssue:


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* After submitting, you should receive an autoresponse containing your email tracking number