Account Questions
- If forgot my password. How can I login?
- How do I change my billing address?
- How do I change or update my credit card?
- How do I change my email address?
- How can I see a history of all of my eMusic charges?
- How can I see my previous downloads?
- Can I share my account with friends to let them download music?
Q: I don't remember my password.
A: In order to retrieve your password:
- Click on the Login tab at the top of any page.
- Click on the "Forgot Your Password?" link.
- Enter the email address associated with your eMusic account and then click "submit." You will receive an e-mail explaining how to change your password shortly thereafter.
If you do not receive your forgot password e-mail, we recommend that you check your spam or bulk mail folder for an e-mail from emusic.com.
Back to topQ: How do I change my billing address?
A: Log in to eMusic and go to the Change Billing Address page in Your Account. Complete the form and click Save Changes.
Back to topQ: How do I change or update my credit card?
A: Log in to eMusic and go to the Credit Card page in Your Account. Complete the form and click the Save All Changes button.
Back to topQ: How do I change my email address?
A: Log in to eMusic and go to the Change Email Address/Password page in Your Account. Complete the form and click the Save Changes link.
Back to topQ: How can I see a history of all of my eMusic charges?
A: Log in to eMusic and go to the Payment History page in Your Account.
Back to topQ: How can I see my previous downloads?
A: Go to the Downloads page in Your Profile.
Back to topQ: Can I share my account with friends to let them download music?
A: No. Sharing your account with others is a violation of eMusic’s Terms of Use and will result in the immediate termination of your account.
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