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eMusic Toolbar Questions

Q: Is the eMusic Toolbar available for browsers other than Internet Explorer?

A: At this time the eMusic Toolbar is only available for Windows computers running Internet Explorer.

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Q: Are any other software programs installed along with the eMusic Toolbar?

A: No other software programs are installed with the eMusic Toolbar.

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Q: I'm having trouble installing the eMusic Toolbar

A: If you are experiencing problems, please contact eMusic Customer Support.

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Q: I installed the eMusic Toolbar but I don't see it

A: To display the eMusic Toolbar go to Internet Explorers ‘View’ menu, select ‘Toolbars’ and then select ‘eMusic Toolbar for Internet Explorer.’ A check mark will appear next to the toolbar when it is displayed in your browser.

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Q: How do I hide the eMusic Toolbar?

A: To hide the eMusic Toolbar go to Internet Explorers ‘View’ menu, select ‘Toolbars’ and then deselect ‘eMusic Toolbar for Internet Explorer.’

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Q: How do I hide or show buttons in the eMusic Toolbar?

A: To select which buttons to display in the eMusic Toolbar click on the small downward facing triangle next to the eMusic logo on the toolbar, select ‘Toolbar Options’ and then select ‘Configuration.’ To hide a button, uncheck the box next to the buttons name. To show a button check the box next to the buttons name.

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Q: How do I uninstall the eMusic Toolbar?

A: From your Start menu in Windows, go to the Control Panel. Click on the Add/Remove programs icon. Click on the eMusic Toolbar and then on the Change/Remove button.

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Q: How do I download my free daily download?

A: Click on the ‘Today’s FREE Download’ button and click on the ‘Download’ link. A page will load in your browser where you can read about the album, sample the track and download it to your computer. Please make sure you are logged into your account before downloading.

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Q: How do I listen to streaming radio?

A: Click on the small downward facing triangle next to the ‘Play Live Radio’ button and select from one of the listed genres. A small radio player will launch and display the artist and song you are listening to. You can start and stop the stream by clicking on the pause and play buttons on the radio player.

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Q: What is Pop-Up Blocker?

A: The eMusic Toolbar Pop-Up Blocker prevents unwanted pop-up windows from opening in your browser.

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Q: How do I turn Pop-Up Blocker on and off?

A: Click on the Pop-Up Blocker button on the eMusic Toolbar. When the Pop-Up Blocker is off the message ‘Site popups allowed’ is displayed. When it is on it displays the number of pop-ups it has blocked.

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Q: How do I know when a pop-up window has been blocked?

A: When the Pop-Up Blocker is enabled the pop-up blocker button on the toolbar displays the number of pop-up windows it has blocked. If the number increases when you visit a new web page that means that a pop-up window has been blocked.

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Q: What if a pop-up window I want to see is getting blocked?

A: You can toggle the Pop-Up Blocker on and off by clicking on the Pop-Blocker button on your eMusic Toolbar. When the Pop-Up Blocker is off the message ‘Site popups allowed’ is displayed.

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Q: I have the Popup Blocker enabled. Why am I still getting popups?

A: Malicious third-party software, i.e. spyware, may cause unwanted ad to display on your computer. The eMusic Toolbar is unable to stop pop-ups generated by spyware programs. We recommend that you uninstall these spyware programs from your computer. Ad-Aware and Spybot Search and Destroy are popular programs that can help you do this.

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