1. Do I have to be an eMusic member to use the Android app?
2. What are the minimum device requirements needed to run this app?
3. How do I download new music while using the app?
4. How can I see my account balance?
5. After I download music, where does it go?
6. How do I transfer my downloaded music to my computer?
7. How do I retrieve my files if my download was interrupted?
8. Once I download tracks onto my Android app, can I re-download them onto my computer?
9. Can I play music not downloaded from eMusic on the app?
10. Why isn’t some of the music on my phone showing in the app’s “Library” (reached by selecting the “My Music” option)?
11. Then what is the best way to get files managed in Google Music to show up in my eMusic Android app?
12. How do I sign up for eMusic membership using the Android app?
13. How do I report a problem encountered while using the app?
14. I tried to use the Recommendations feature on the app, but nothing came up. Why?
The eMusic Android app is free to use for everyone. Non-members may use the app as a music player and take advantage of its Recommendations, Browse, and Make Your Own Mix functions. However, certain key featuresâ€”such as downloading, eMusic Radio, and Save for Laterâ€”will only work for members.
The eMusic Android app is optimized for Android v2.3.3 or newer. We recommend that your devise has a processor speed of at least 1GHz as well as 576MB of RAM.
eMusic members can download individual tracks and full albums by clicking the download arrow on the bottom of the screen if you’re sampling a track, or at the top the screen if you’re on an album page. You will be prompted to sign in before you can download music.
Once you’ve signed into the Android app, your up-to-date account balance will appear at the top of home screen.
Your music will download to your Android phone. You can see the music that you’ve downloaded by clicking on “My Music” at the top of the screen and selecting “eMusic Downloads.”
You can manually transfer files by connecting your phone to your computer by a USB cord, then putting your Android into USB mode.
If you encounter problems downloading, go to the “My Downloads” section in “My Music.” Click the “Retry” button next to any tracks that didn’t completely download.
We encourage you to manually transfer files from your phone to your computer, because any repeat-downloading will incur additional costs.
Yes. The eMusic Android App will play any music file it finds on your phone.
If you are using Google Music to manage your music on Android 4.0 devices, your files may not appear in the app because Google Music uploads all files to its cloud service.
You can download your MP3 files from the Google Music service and manually copy those files into the “Music” folder on your Android device.
Select “Sign In” on the app’s home screen, and then click the red “Join Now” button. Once you complete the brief registration process, you can download music through the app and through eMusic.com, using any computer connected to the web.
Please contact eMusic Member Services through the feedback form here. Give us specific details about your problem, and the best way for us to reach you. We’ll get back to you promptly.
Perhaps you do not have enough music on your Android. Recommendations are gauged on your listening habits: The more music you upload, play, and sample on your phone, the more abundant our suggestions. Also, the app accounts for all the music on your device each day, so if you happened to add music after installing the app, you may need to reinstall it just one time.