Audiobooks Help
- How is eMusic Audiobooks different from other audiobooks services?
- How much does eMusic Audiobooks cost?
- If I’m a member of both music and audiobooks, can I cancel one account without affecting the other?
- How does the Audiobook credit system work?
- Will my audiobook credits rollover?
- Can I apply a music balance toward an audiobook or audiobook credits toward the purchase of music?
- Why don’t my eMusic Audiobook downloads show up in my Audiobooks Library in iTunes?
- Why do some eMusic Audiobook titles have a large number of files?
Q: How is eMusic Audiobooks different from other audiobooks services?
A: eMusic Audiobooks is unique from other audiobook services in 3 important ways.
VALUE: Our low-cost subscription model allows us to sell audiobooks at a substantially lower cost than other online stores.
FLEXIBILITY: eMusic’s entire audiobook catalog is available in the universally-compatible MP3 format. That means eMusic audiobook downloads play on any device, including the iPod and Zune, and can be copied to multiple computers and burned to CDs and DVDs without any confusing restrictions.
DISCOVERY: Our award-winning columnists help steer you to the best, most interesting titles in our ever-growing audiobooks catalog.
See for yourself and sign up for an eMusic Audiobooks subscription today and we’ll give you 1 FREE audiobook credit* just for trying it out. Get your free audiobook today!
*Offer valid for existing eMusic subscribers only. Free audiobook credit will be awarded upon signup to a regular monthly audiobooks subscription. New eMusic subscribers can sign up for a free trial subscription here. Audiobook offer only valid on 1-credit audiobooks; some titles require multiple credits for download.
All third-party trademarks are the property of their respective owners, none of whom is a partner or sponsor of eMusic.
Q: How much does eMusic Audiobooks cost?
A: Pricing and download options for eMusic Audiobooks can be found in the Audiobooks area on the Your Account Upgrade page.
Q: If I’m a member of both music and audiobooks, can I cancel one account without affecting the other?
A: You can cancel an audiobook membership alone or you can cancel both music and audiobook memberships together. To cancel just go to Your Account. Look for the “Cancel Music” and “Cancel Audiobooks” links under Account Options.
Q: How does the Audiobook credit system work?
A: eMusic audiobook subscriptions work on a credits-per-month system. Most subscribers have one or two audiobook credits per 30-day cycle. Most audiobooks require one credit, some require two. The number of credits required is shown on each title’s page, in the Audiobook Download Information section, to the left of the Download button.
Q: Will my audiobook credits rollover?
A: Unused audiobook credits do not rollover to your next cycle. To get the most from your eMusic Audiobooks subscription make sure to log in at least once every 30 days and use your credit!
Q: Can I apply a music balance toward an audiobook or audiobook credits toward the purchase of music?
A: Music and audiobook memberships are managed separately and in different pricing structures. Unfortunately, this means that your music balance applies exclusively to music tracks and audiobook credits apply exclusively to audiobooks titles.
Q: Why don’t my eMusic Audiobook downloads show up in my Audiobooks Library in iTunes?
A: With iTunes 10 you can easily set your eMusic audiobook downloads to appear in the iTunes Audiobooks section. After downloading an audiobook select *all* tracks (to select all, select the first track, hold the shift key and then select the last track.). Then from the File menu select Get Info. Select the Options Tab and look for Media Kind, select Audiobook from the pull-down menu.
All third-party trademarks are the property of their respective owners, none of whom is a partner or sponsor of eMusic.
Q: Why do some eMusic Audiobook titles have a large number of files?
A: eMusic Audiobooks are presented in multiple, small files to make it easier to keep track of where you stopped listening to a particular audiobook when you resume playback.