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eMusic General » What We Launched Today...
eMusic General
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As many of you have already noticed, we made some significant changes to eMusic's US site today including: >> We added over 11,000 Sony titles, with more to come soon. In the meantime, you can view everything that's already here on Freshly Ripped. >> Editorial has already started contextualizing this huge catalog and will continue to do so over the coming weeks. >> You'll notice different download buttons for previously purchased tracks and albums. >> Changes in album pricing: - Over 50% of our albums have transitioned to what we are calling "Album Pricing", with more to come. - These albums are generally capped at 12 credits, so for albums that have more than 12 tracks, you will be getting a deal. - You will also note that some albums with fewer than 12 tracks are now 12 credits, generally albums that include longer tracks. >> We have added some album-only tracks or tracks that can only be downloaded as part of an album purchase. >> We have added "Complete My Album", where we discount previous paid track purchases from the album price. We know that these are big changes and will take time to get used to. Please let us know if you have any problems or have recommendations that will improve your experience. Please know that some things we can change, but others are simply contractual terms with our label partners. Finally, a quick introduction. My name is Deirdre and I'm an employee here at eMusic and I hope to be communicating with all of you on a regular basis about site features. We hope you enjoy all of the new content! And don't forget to check our FAQ if you have questions. Thanks, Deirdre
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in direct response to the topic
by weirdre
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"We have added "Complete My Album", where we discount previous paid track purchases from the album price." Well, that will help a little.
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in direct response to the topic
by weirdre
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Diedre, I agree that it will take some time, but I can't ever see getting used to burning 12 credits for a single ten minute track. I expect that there will be some significant backlash from the artists, if not the labels regarding the decision to limit individual track downloads. I also think that in the month-long discussion leading to this, that Emusic might have been a little more forthright about this particular change. Granted, there was some notification about capping longer albums at 12 tracks, but nothing was mentioned about making 4, 5, and 6 track albums equivalent to twelve tracks. Bummer. As someone who listens to lots of jazz and classical with longer tracks, this may be a deal breaker. I was waiting to see how this would play out, and I was cautiously optimistic. However, this really is a crappy deal-- and I don't use disparaging remarks like this very often. Bummer.
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in response to the message
by crawdad
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Over 50% of our albums have transitioned to what we are calling "Album Pricing", with more to come... and but nothing was mentioned about making 4, 5, and 6 track albums equivalent to twelve tracks. Uh-oh... not good.
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in response to the message
by crawdad
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Very well put. Reducing the number of monthly downloads while increasing the 'credits' that must be spent on some 4 or 5 track albums has really shot the cost of those albums up.
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in response to the message
by DJRon
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Not to mention the "Album Only" tracks. My beloved emusic has been taken over by the corporate suits.
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in direct response to the topic
by weirdre
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In the end, all the trolls were right - this place is nothing but a scam.
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in response to the message
by fotogeneric
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The album pricing is a huge disappointment. Yes, there are bargains to be had but just as many with fewer than 12 tracks priced at 12. When factored along with the price increase/reduction in downloads it makes these much more expensive. There is a lot of great music to be had but it's now too costly for me. My account is set to refresh in 2 days but I believe I will cancel before then. Or I may pause my account and see if Emusic "fixes" these issues.
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in response to the message
by Wesley
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"Or I may pause my account and see if Emusic "fixes" these issues." The fix is in all right...
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in response to the message
by crawdad
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Actually, crawdad, that was anticipated in some of the discussion, though I can't remember whether it was officially confirmed by eMu. The question for me is whether that will be adequately compensated for by the more-than-12-for-12 deals. It's not looking too bad right now, though one specific item I had my eye on is still 32 credits for 32 trx.
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in response to the message
by JMac
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I just checked out 7 random albums in my SFL that have more than 12 tracks. Only one had album pricing (and it was only 14 tracks). It's possible that the others will eventually, but thus far album pricing is nothing but a disappointment. Craig
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in response to the message
by JMac
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Yes, I noticed the thread mentioning this after I posted. My apologies for misstating, though it doesn't really affect the point I was making. All I can say is that SONY and the other labels will be amazed at how few downloads the five and six track albums will receive. Maybe they'll make up for it with the 12+ track albums, but I doubt it. And any artist whose albums are predominantly longer tracks will be getting screwed because they won't be able to sell their album here.
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in direct response to the topic
by weirdre
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Deirdre, Welcome to the boards. I am noticing many duplicates, which will cause problems down the road when people try to re-download.
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in response to the message
by davidmin2
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Can you be specific about the duplicates you are seeing? We are trying to fix those. Thanks, Cathy eMusic
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in response to the message
by CathyHN
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They are posted to my list "Sony Christgau A-List": Roy Acuff and Beyonce.
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in direct response to the topic
by weirdre
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You launched a turd today. Congrats. OF COURSE the new album-pricing is going to be cost effective for emusic and its label-constituents. You really think they just wanted to give you a discount on many-tracked albums out of some abstract moral sense of "fairness?" No - they figured out that it would make them more money to round up certain albums with less than 12 tracks, even if they would have to subsequently round down a few albums with more than 12 tracks. It's a business.
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in response to the message
by CathyHN
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Look at he Dylan releases. I'm guessing you have added the original and the remastered versions.
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in direct response to the topic
by weirdre
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eMu folks, First, thanks. Despite the hit I'm taking on per track prices, I'm overall pretty excited about this Sony thing. I was hoping you could answer a question for me, specifically about all the new Miles Davis releases. I notice that there are multiple duplicates of just about every one of his albums. Some with slightly different covers, most with identical track listings. Is there some easy way to tell the difference? I assume some are re-issues. If that's the case, I'd like to know which version is the latest, assuming that the most recent release is a "remastered" version. Thanks again. Exciting stuff.
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in response to the message
by anose
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I'm wondering how much difference can be heard on 320kb rips.
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in direct response to the topic
by weirdre
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>> We have added some album-only tracks or tracks that can only be downloaded as part of an album purchase. Welcome to the boards Deirdre. I'm beginning to see what I feared most. I will be unable to download individual tracks; instead, I'll have to burn 12 credits to get an entire album of music I don't want. For example, Michael Jackson's Off the Wall album; "Don't Stop 'Til You Get Enough" and "Rock With You" are probably the most popular tracks. These tracks are now "album only downloads." Ditto for tracks from Kenny Chesney, The Dixie Chicks, and Leonard Bernstein. At eMu's prices, these two tracks will cost me $4.80 because I have to buy the entire album to get the two tracks I want. At $1.29 per track at iTunes, I pay $2.58 and don't clog up my hard drive and iPod with music I don't want. I like eMu, I don't really want to leave. But the album pricing is an old model, and not one I'm willing to pay for. You are quite literally shoving me, and my money, out the front door.
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in response to the message
by anose
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Hey anose -- you're correct about Miles. Those are the reissues vs. the originals. We're hoping to clean all that information up slowly. Unfortunately, the best way to figure that out now is to look at the release dates. If you look at 'Round About Midnight' -- this one is listed as coming out several times, the most recent being 1979. this one was last released in 2005, and is thus the reissue. You can also check out the album art -- anything that says "Legacy Edition" is the reissue. It's tricky, I know, but we'll help when we can.
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in response to the message
by CathyHN
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Weather Report - Mysterious Traveller here and here Weather Report - Black Market here and here Santana - Caravanserai here and here Jeff Beck - Blow By Blow here and here Jeff Beck - Beck-Ola here and here There are many others, but frankly I don't have the time, incentive, or inclination to hunt them down and list them.
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in direct response to the topic
by weirdre
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I complained a few days ago about coming soon being all Sony. I was very glad to see it back to a more normal mix now that Sony dropped. Thank for that. Makes it look like someone is listening. One possible silver lining to Album Pricing on short albums. Any chance this could bring Tzadik back? I seem to recall that was one of their complaints.
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in response to the message
by CathyHN
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Cathy and Diedre, I just wanted to point out that everything seems to be moving much faster today, despite the undoubtedly heavier load. For example, there's no more lag on adding to lists.
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in response to the message
by eclectricity
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And regarding those duplicate copies of Beck-Ola I see that neither of them is the re-master with bonus tracks? Where have they gone?
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in direct response to the topic
by weirdre
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ALBUM UNAVAILABLE FOR DOWNLOAD We're sorry. This album is unavailable for download in your country (New Zealand) at this time. We apologize for any inconvenience this may causes. Yes it does cause me an inconvenience my extra dl. Nuff said on this i want my credits back if i can't have access to Sony thank's.
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in direct response to the topic
by weirdre
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I also noticed another feature, previously downloaded albums are noted as such on the album page.
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in direct response to the topic
by weirdre
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Deirdre: Thanks for checking in. On the whole, I am pretty happy with E Music's roll out (pretty impressive for the first day), but I can understand some of the concerns with the number of album only download restrictions and some of the album pricing for relatively low track albums. ONE QUESTION: Will the new catalog offerings be integrated with the browsing menus anytime soon? Right now they don't appear to be included in the browsing menus or charts. Eventually, integrating these will be pretty important for this site's browsing capabilities.
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in response to the message
by CathyHN
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Travis 2007 release has 2 same albums up.
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in response to the message
by Bluesboy
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> I'm wondering how much difference can be heard on 320kb rips. I sure hope they aren't 320kb rips, otherwise the Sony catalogue becomes even less attractive than it is already. I don't need to fill my hard drive and iPod with wasted space for no real improvement. Doesn't matter so much to me since I am out of here after I use my last 90 downloads, but it will mean I don't download any Sony stuff at all.
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in response to the message
by Porieux
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What I'm seeing are VBR rips that top out at 320. Haven't been too strict about checking everything but what I've looked at seems to average 220~260.
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in response to the message
by CathyHN
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Justin Timberlake's Sexy/Future is up 4 times. Ignore my other double album of Travis (2007) as one album has an extra song.
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in response to the message
by CathyHN
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Now you want us to do YOUR job. I don't think so.
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in response to the message
by eclectricity
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>What I'm seeing are VBR rips that top out at 320. Haven't been too strict about checking everything but what I've looked at seems to average 220~260. Thanks. The MP3 format itself tops out at 320 so I guess they are just inconsistent.
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in response to the message
by Porieux
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It's called V0. Nothing "inconsistent" about it. It's what Amazon mostly uses.
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in response to the message
by mailman
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"Now you want us to do YOUR job. I don't think so." Wow, and people call me rude. I guess as long as you're following the bitch clique around here you can be as nasty as you want. Go against them and saying "good morning" might be cause for offense. The woman is just trying to do her job and to help.
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in response to the message
by Melodia
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>> It's called V0. Nothing "inconsistent" about it. >>It's what Amazon mostly uses. V0 should top out at 260, FYI.
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in response to the message
by Wanderer
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Her job seems to consist of being a hack for a company that has rather obviously hitched its wagon to the Sony Corporation. She can do her job, but please don't ask us to help her. She's the one getting paid, not us. She can give us all the soft soap PR she's no doubt trained to dish but hey, what was that about lipstick on a pig.
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in response to the message
by mailman
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What We Launched Today... A rocket up my rectum. Goodnight, all.
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in direct response to the topic
by weirdre
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Deirdre, Maybe you can explain to us why you lied to us just weeks ago about how album pricing was going to work.
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in direct response to the topic
by weirdre
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Hi Deirdre, Please can you confirm whether the extreme UK/US price differences are just unexpected glitches caused by Sony coming to the US or if they're intentional? Album-only surely doesn't automatically mean 12 credits? As someone has pointed out in another thread there's a 10 minute track out there claiming this price, that's got to be an indication of wrongness with the system. {sry for bump,loads of typos}
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in response to the message
by MrCloud
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MrCloud, it's your worst imagining. You are screwed, and the drill bit ripped the head off.
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in response to the message
by Katrina
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It's a beautiful day out there and my garden needs attention so I'm going to get digging and try forgetting all this for a while. Am wondering where moral indignation towards a company versus I'm Allright Jack reaches the tipping point. The number 12 could be that point, sending me the way of Nereffid.
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in response to the message
by MrCloud
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Sounds like a good plan. I think I will get some sun tomorrow, too. I am sorry to bring this up, but I have a moral indignation from your apology to Wanderer. It made me cringe when I read it. I really cannot stomach his insults anymore. And this 12-track thing means I'll leave, and also a lot of old-timers that I've built an online relationship with will leave, as well. Ah well. Lots of sites I was regular with in 1999/2000 are gone, too. And there was much speculation then, as well, of things that never came to pass. My regret still remains: that I didn't find eMu earlier. crawdad didn't post more. And the parting wasn't full of bitter.
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in direct response to the topic
by weirdre
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Do the changes launched today have anything to do with why I can no longer download tracks as MP3s one at a time? If one is trying to manage a large collection of classical music then eMusic.com's Download Manager is virtually useless. At the moment, with the $A very strong against the $US dollar, I would normally be buying a lot of extra packs, over and above my monthly subscription. If a more flexible download option is not made available I will make no additional purchases and I will not take out a new subscription when my current one expires at the end of the year. I could have lived with eMusic.com's price increases, although the lousy bit-rate and appalling tagging of many albums makes the price increase on an often poor quality product difficult to accept. But the other changes, including being forced to use Download Manager, well and truly tip the balance against eMusic.com. Brian K
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in direct response to the topic
by weirdre
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Do the changes launched today have anything to do with why I can no longer download tracks as MP3s one at a time? If one is trying to manage a large collection of classical music then eMusic.com's Download Manager is virtually useless. At the moment, with the $A very strong against the $US dollar, I would normally be buying a lot of extra packs, over and above my monthly subscription. If a more flexible download option is not made available I will make no additional purchases and I will not take out a new subscription when my current one expires at the end of the year. I could have lived with eMusic.com's price increases, although the lousy bit-rate and appalling tagging of many albums makes the price increase on an often poor quality product difficult to accept. But the other changes, including being forced to use Download Manager, well and truly tip the balance against eMusic.com. Brian K
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in direct response to the topic
by weirdre
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Deirdre here's something simple someone might be able to do something about. With the inability to download some tracks individually on some albums I will be forced to use the download manager (as the Download Album button only seems to appear if I have the download manager on). This seems unnecessary. Previously I could just download all the tracks by following each individual track link (this was easy to do with e.g. the downthemall firefox extension).I don't want to have to install extra software to use this site. If I turn the download manager off I think I should have the option to download the whole album anyway e.g. with all the tracks in a zip archive.
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in response to the message
by Katrina
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I am sorry to bring this up, but I have a moral indignation from your apology to Wanderer. It made me cringe when I read it. I really cannot stomach his insults anymore. Don't be sorry, I've been wanting to say something about that, when I posted in tjlandcad's thread would've been best but still. I was a prick apologising to him, I cringe too when I think on it, which I often do when posting. I dread ever seeing "that thread" return to the front page. When I joined in on the tag end of Booster Crack I went to a bad place, my hatred of the man took over and left me feeling very unclean, no doubt he has the same effect on a lot of people. The apology was a way to wash that shit out of me. I'd had a quick scan back through some threads but couldn't find anything quotable (at least nothing he hadn't later apologised for), I grabbed onto that and tried to put my world back rights. What a puny little arse I was. And in public ffs. Awful, just awful.
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in response to the message
by Katrina
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And this 12-track thing means I'll leave All will be well. Price corrections made, explanations given and afterwards there will be free ice-cream for everyone, what ever flavour you want, even pistachio. It'll happen. Soon. Very soon. It's got to happen.
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in direct response to the topic
by weirdre
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A concern that I can't find elsewhere (it might be there, but I read a hundred posts or so and that's enough for now). It seems that double albums with the album pricing can only be downloaded both discs at once for 24 credits. I want to enter a plea for being able to download one disc at a time for 12 each. That would help with the following: 1. In the past when I have had fewer credits left I have often downloaded half a double album one month and the rest another time - I would like to still have the freedom to do that. 2. Sometimes I don't WANT both discs (for instance, they might cover different periods of a retrospective, or the second disc may be remixes or live "bonus tracks" or other filler that I don't care for in a given instance. OR, I might already own the main disc and just want the bonus tracks on a second disc that I didn't get). In general I am going to have to think long and hard, given that you reduced my downloads per month by almost half, before committing 24 to one album when I only want some of the tracks. It makes the double albums for the most part not worth considering. (I would also add my support to the complaint that if I only want one particular song and it happens to be "album only" it now costs me 12 credits - I'll be headed to iTunes for those. The immediate effect of the changes - this is not a whine, just an empirical observation on my own spending in the last 2 weeks - has been to force me to start buying music from your rivals instead of emusic). David
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in response to the message
by Germanprof
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Another question/comment. In terms of physical CDs, it is normal for an "EP" release to be priced lower than a full "album", which is logical because it is shorter and has fewer tracks. But on the evidence of Pelican's "Untitled EP" it appears that a four track EP totalling 29 minutes is now priced the same as a full album, i.e. 12 downloads. (The long track rationale does not even work here - the first three tracks are not over-long and are one credit each, so the one 12 minute track is being charged at 9 credits (!!!!) Who is going to download this?). Question: is this going to be a standard policy, to make no distinction between albums and EPs making EPs almost never worth the download? Other sites that have whole album pricing do differentiate, with different prices for different albums, so it can't be the labels. What is the rationale for charging the same for recordings of any length?
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in direct response to the topic
by weirdre
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[quote]>> Changes in album pricing: - Over 50% of our albums have transitioned to what we are calling "Album Pricing", with more to come. [/quote] See that, people? There are more albums that will have the album pricing model applied to them, meaning MORE albums that are fewer than twelve tracks that will cost twelve credits to download. They're out to screw people even more.
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in response to the message
by JMac
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Actually, crawdad, that was anticipated in some of the discussion, though I can't remember whether it was officially confirmed by eMu. If I remember correctly, those questions were never directly answered. I recall that one of Danny's interviews made some mention about it, there was some uproar on the boards, Cathy tried to sooth the mob, but there was never a definitive answer.
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in response to the message
by Beatlenut
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Same for Australia. So these new plans that are suppose to give access to all the extra content is just crap! We get nothing new? I was hanging around with my grandfathered plan, but i'll be cancelling shortly. I've even seen albums I previously downloaded no longer available! What's that about?
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in response to the message
by Optogamut
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In Australia? Are you aware that if you cancel, you won't be able to rejoin eMusic in the future? That's how it is under the current terms.
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in direct response to the topic
by weirdre
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Hey Deirdre. good work. I've been browesing all day. You guys are still cheaper that anywhere else. And I found alot of out of print stuff from Sony. Now I can replace stuff I lost in So. CA. fires years ago. The album pricing is fair still cheaper than the others. At the Premium price of 41cents my god that's still less than half.My only complaint is stuff is still hard to find. Typed in Elvis Presley and you guys said he wasn't there. But I found him. It's been less than 48hrs. but you'll work out the bugs....thanx
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in direct response to the topic
by weirdre
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for a proghead like me, most cd's have their share of 10+ minute songs so this is not helpful. now i will admit that mike oldfield's amarok album should not be priced @ 1-track but is it really gonna be worth 12-trax? i think 8-trax would had been a more reasonbable mimumim charge given the reduced downloads on our subscriptions.
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in direct response to the topic
by weirdre
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Living outside the us. I do not see any of the Sony additions. The album pricing seems more of an even greater expense once I look at it and see that most are actually albums with fewer than 12 tracks, which makes them now cost even more, which appears to be in direct violation of your own statements that one track would continue to cost only one credit. Your hype is less than honest to and for me. I am still here to vent, but will admittedly probably soon be leaving. I was a huge fan for several years, but going forward I will put at least as much energy in my criticism of emu.
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in response to the message
by dougm
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I agree with that. After all, we are buying mp3 downloads, of a not-too-brilliant bit rate. Downloads priced like that aren't going to sell too well, unless they are 'must have' items for someone in an area where Amazon and Itunes are not available. And even then, a similar price may get you a CD (better sound, but of course you may have to pay shipping).
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in direct response to the topic
by weirdre
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WHY would we check the FAQ the FAQ explains nothing of the robbery that took place. Changing things in one thing. Paying for 90 downloads a month for a year is onething and only being given 35 instead this month is another. that other is called a LIE but if STEALING from those who actually made you the very small time something you are makes you feel a better person, then by all means, steal away...
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in response to the message
by CentralScrutinizer
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The white zone is for loading and unloading only. If you have to load or unload, go to the white zone. You'll love it. It's a way of life.
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in direct response to the topic
by weirdre
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Deirdre, Do you still plan to be communicating with us on a regular basis? If so, appreciate either you or Cathy taking a look at my post "Question for Dierdre." Thanks much!
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in response to the message
by mommio
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Geez, it's worse than I thought! My payments get converted to US$!! I'll still be going, I used to recommend eMusic, but not any more, it all seems quite sad really. I have to wonder if any new content on emusic would be available to Australia? Cheers.
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in direct response to the topic
by weirdre
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Now that the change has officially happened, you can put me down as officially unhappy. My cost has sky-rocketed, and I have access to lots of music I don't want (I ALREADY OWN ALL THAT DYLAN AND SPRINGSTEEN AND CLASH). I've downloaded some old Stanley Brothers and Tampa Red, and a couple, three stray songs, but otherwise, what I want from emusic -- what I've always wanted -- is the independent stuff. And listen closely to this, suits: I WILL NOT burn 12 credits on an album with less than 12 songs. I'll go to the damned record store and buy it first. Like I said, an unhappy customer. Officially. We'll see if I stick with you.
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