Why do I have to download all the discs in a set to get a discount? Can’t this be prorated?
Much like physical CDs, some multidisc sets are offered at a discount only when you purchase the entire set.
eMusic Support: FAQs
FAQ Topics
- eMusic Á La Carte
- General Questions
- Questions About Album and Track Pricing
- If I downloaded a few songs from an album, then decided to download the entire album–will a price adjustment be made?
- Why do you have to download a full album to get certain songs?
- How can a five-track album cost the same as an album with more songs?
- I downloaded an entire album song-by-song, but did not receive the full-album discount. Why?
- Downloading-Getting Started
- How do I download music and audiobooks to my computer?
- What do I need to know about setting up eMusic Download Manager 6?
- Which operating systems work best with eMusic?
- Do I need JavaScript to download tracks on eMusic?
- Which Internet browsers does eMusic support?
- What do the different Track and Album download buttons mean on eMusic’s site?
- Downloading-General Questions
- eMusic Membership
- Signing up/Selecting a Membership Plan
- What music membership plans do you offer?
- How do eMusic memberships work?
- What payment methods does eMusic accept?
- How do billing cycles work?
- What time will my account refresh?
- Will unused balance roll over?
- Will unused balance roll over?
- Will unused balance roll over?
- Can I download more tracks than my membership covers?
- As an eMusic member, can I purchase á la carte?
- Downloading-Getting Started
- How do I download music and audiobooks to my computer?
- What do I need to know about setting up eMusic Download Manager 6?
- Which operating systems work best with eMusic?
- Do I need JavaScript to download tracks on eMusic?
- Which Internet browsers does eMusic support?
- What do the different Track and Album download buttons mean on eMusic’s site?
- Downloading-General Questions
- Questions About Album and Track Pricing
- What does it mean when I see a “Sorry this album is not available in your country” message?
- Why did the price required for a full album download change?
- Why are some of the tracks I downloaded from an album not counted towards the complete album price?
- I downloaded an album track-by-track, but did not receive a full-album download discount. Why didn’t I get the discount?
- Why do I have to download all the discs in a set to get a discount? Can’t this be prorated?
- How can a five-track album cost the same as an album with more tracks?
- Why are some tracks “Album-only?
- Booster Packs
- What are Booster Packs?
- Do Booster Pack downloads expire?
- Is there a limit to how many Booster Packs I can purchase?
- Where can I see all Booster Pack options?
- Where can I check my remaining Booster Pack balance?
- What happens if I download a track when both my standard membership balance and my Booster Pack balance have available credits? Which one gets used?
- Signing up/Selecting a Membership Plan
- Android
- Do I have to be an eMusic member to use the Android app?
- What are the minimum device requirements needed to run this app?
- How do I download new music while using the app?
- How can I see my account balance?
- After I download music, where does it go?
- How do I transfer my downloaded music to my computer?
- How do I retrieve my files if my download was interrupted?
- Once I download tracks onto my Android app, can I re-download them onto my computer?
- Can I play music not downloaded from eMusic on the app?
- Why isn’t some of the music on my phone showing in the app’s “Library” (reached by selecting the “My Music” option)?
- Then what is the best way to get files managed in Google Music to show up in my eMusic Android app?
- How do I sign up for eMusic membership using the Android app?
- How do I report a problem encountered while using the app?
- I tried to use the Recommendations feature on the app, but nothing came up. Why?
- Audiobooks help
- How is eMusic Audiobooks different from other audiobooks services?
- How much does eMusic Audiobooks cost?
- How does the Audiobook credit system work?
- Will my audiobook credits rollover?
- If I’m a member of both music and audiobooks, can I cancel one account without affecting the other?
- Can I apply a music balance toward an audiobook or audiobook credits toward the purchase of music?
- Why do some eMusic Audiobook titles have a large number of files?
- Why don’t my eMusic Audiobook downloads show up in my Audiobooks Library in iTunes?
- Using other features on eMusic
- How do I add a review or rating to an album?
- Can I share my account with friends to let them download music?
- Can I change the nickname eMusic assigned me?
- Questions About eMusic Radio
- How many streaming hours are allowed on eMusic Radio?
- Where can I see how many radio hours I have left?
- Where can I see a list of all eMusic Radio programs?
- What system specifications are needed to run the eMusic Radio player?
- What happens if my PC goes to sleep while a program is playing?
- How many tracks can I skip while listening to eMusic Radio?
- Why can’t I see what track is coming up next in the program? And where can I see my history of what I’ve heard?
- Will you update the tracks featured in a program? How often?
- What happens if I click a sample while listening to a radio program?
- Why can’t I search for an artist or song on eMusic Radio?
- I have a radio request, where can I submit it?
- Why is eMusic Radio only available in the US?
- Can I get more radio credits if I’ve hit my limit?
- Questions About Audio Samples
- Problems downloading
- Problems Downloading-General Questions
- I keep getting a “download error,” or am experiencing other technical errors when I attempt a download.
- What happens if the song I downloaded doesn’t play correctly or is corrupted?
- Will re-trying a track cost me extra?
- My music did not download, but it has still counted against my monthly balance. What happened?
- What should I do if there is a quality issue with a track I’ve downloaded?
- What to do if you are getting the pop up security warning in IE8
- DLM5 users
- How do I know if I am using eMusic Download Manager 5?
- I am having problems downloading or installing eMusic Download Manager 5 software.
- What do I do with the EMX files I’m prompted about when I attempt a download?
- How do I resolve the “Download Error” I am seeing when I download files?
- Is there a Linux version of eMusic Download Manager 5 available?
- What is the retry button I am seeing on Download Manager 5?
- How can I download tracks that did not download correctly, or appear to be suspended in a “Queued” state?
- How do I set my downloads to automatically sync with my preferred media player using eMusic Download Manager 5?
- What do I do if my tracks or albums don’t sync with my media player?
- How do I remove “errored” tracks in Download Manager 5?
- How do locate the files I saved?
- What do I do when my Download Manager 5 shows an “expired” status?
- What do I do if I am having other issues with Download Manager 5 that are not listed here?
- DLM6 Users
- What do I need to know about setting up eMusic Download Manager 6?
- Will syncing with iTunes change when I use Download Manager 6 (DLM 6)?
- Will syncing with Windows Media Player and Winamp change when I use Download Manager 6 ?
- What are all the functions on eMusic Download Manager 6?
- How do I know if I am using eMusic Download Manager 6?
- How do I resolve the “Download Error” I am seeing when I download files?
- How do locate the files I saved?
- Problems Downloading-General Questions