A. Most memberships will refresh every thirty days, however some plans (like Quarterly) refresh at different intervals. Please keep in mind that any unused balance will not rollover from one cycle to another. However, any balance that leaves you unable to download even a single track (.48 or less) will roll into your next cycle. Because accounts refresh every thirty days, you’ll… more »
A.There are two ways to adjust your account so that you can purchase more music. You can upgrade your membership plan to one with a higher balance, or you can get additional credit by buying one of our Booster Packs, which are valid for 90 days each.
A.The limit for Booster Pack purchases is: $150.00 within a 30 day period in the U.S. and Canada. £150 within a 30 day period in the U.K., and €240 within a 30 day period in Europe.
Q. Can I apply a music balance toward an audiobook or audiobook credits toward the purchase of music?
A.Music and audiobook memberships are managed separately and in different pricing structures. Unfortunately, this means that your music balance applies exclusively to music tracks and audiobook credits apply exclusively to audiobooks titles.
A.Unused audiobook credits do not rollover to your next cycle. To get the most from your eMusic Audiobooks subscription make sure to log in at least once every 30 days and use your credit!
A.eMusic audiobook subscriptions work on a credits-per-month system. Most subscribers have one or two audiobook credits per 30-day cycle. Most audiobooks require one credit, some require two. The number of credits required is shown on each title’s page, in the Audiobook Download Information section, to the left of the Download button.
A. We have great options for audiobook membership plans. These are our monthly membership plans in US Dollars: Audiobooks Plans Plan Name You Pay You Get eMusic Audiobooks Lite $9.99 every 90 days 1 audiobook credit eMusic Audiobooks Basic $9.99 every 30 days 1 audiobook credit eMusic Audiobooks Plus $19.99 every 30 days 2 audiobook credits We also offer longer term Bi-Monthly and Annual audiobook membership plans: Bi Monthly and Annual Audiobook Plans Plan Name You Pay You… more »
A.You can sign up for a regular eMusic membership. eMusic memberships give you a set balance for a low monthly price many with an additional free monthly bonus. Click here for more information on eMusic’s membership plans.
A.You can see your remaining balance and when your gift is set to expire from the Account page.
Q. What happens if I download a track when both my standard membership balance and my Booster Pack balance have available credits? Which one gets used?
A.We automatically identify the balance with the earliest expiration date and use those credits first. For example, if your Booster Pack balance expires after your monthly membership balance, your monthly membership balance will be used first. But if your Booster Pack balance expires before your membership balance, the booster pack balance will be used first.