A. Most memberships will refresh every thirty days, however some plans (like Quarterly) refresh at different intervals. Please keep in mind that any unused balance will not rollover from one cycle to another. However, any balance that leaves you unable to download even a single track (.48 or less) will roll into your next cycle. Because accounts refresh every thirty days, you’ll… more »
A. If you enjoy your eMusic benefits but find that you can no longer support your membership, you may be pleased to know that there is an alternative to canceling your account. Choose to put your account on hold and “take a break” while keeping your membership, download history, and your identity in the eMusic community intact for up to 90… more »
A. This is either a recurring charge for a monthly membership or a one-time charge for a booster pack (additional music credit). After you select and sign up for a plan, every cent you contribute to your account goes toward downloads. Most memberships are monthly: this means that you are charged and your account balance refreshes every 30 days. There are… more »
Q. What happens if I download a track when both my standard membership balance and my Booster Pack balance have available credits? Which one gets used?
A.We automatically identify the balance with the earliest expiration date and use those credits first. For example, if your Booster Pack balance expires after your monthly membership balance, your monthly membership balance will be used first. But if your Booster Pack balance expires before your membership balance, the booster pack balance will be used first.
A.Your Account page contains information about all your available balances.