Q. What do I do if I am having trouble playing samples on the site?
A. If you are having trouble playing samples on the site, please try these troubleshooting steps: Reboot your computer. Make sure you do not have Flash blocked using your browser or an add on. Update your Browser and Flash player to the latest versions. Make sure that you are using a supported browser. Internet Explorer, FireFox, and Safari. (If one isn\'t working, try a different… more »
Q. If I close the player with samples in queue, will they be there when I return?
A.Yes, unheard tracks in your queue—as well as your listening history—will still be waiting for you. You can scroll through your listening history by clicking the “Rewind” or “Back” button on your player. Your queue of samples is accessed by clicking “Play,” or you can move through the queue by clicking “Forward.”
Q. How do I queue all the samples from an album at once?
A. You must click the sample button for each track you’d like to add. You can add all samples from an album to your player’s queue by clicking the large play button located above any track listing. Samples will play immediately upon clicking “Play.” You can also use the player’s “Back” button to scroll through samples you’ve listened to previously. more »
Q. Is there a limit to how many samples can be queued?
A.Browser settings may limit the number of samples allowed in your queue, but these numbers are typically very high. If you have any issues with adding samples to your player’s queue, please contact Member Services.
Q. What system specifications are needed to run the eMusic Radio player?
A.The player utilizes Adobe Flash. If your device (such as an iPhone or iPad) or browser does not have Flash, audio samples will still stream, but radio programs will not.