Q. Can I share my account with friends to let them download music?
A.Unfortunately, no. Sharing your account with others is a violation of eMusic’s Terms of Use and may result in the immediate termination of your account.
Q. What time will my account refresh?
A. Here\'s a little on how account refresh works. Refresh date: Because accounts refresh every thirty days, you’ll see that your refresh date changes; i.e. it won’t be a set day each month. To find out when your balance will refresh see the account summary on your Account page. Refresh time: eMusic accounts refresh throughout the day rather than at a set time. Your account… more »
Q. Can I download more tracks than my membership covers?
A.There are two ways to adjust your account so that you can purchase more music. You can upgrade your membership plan to one with a higher balance, or you can get additional credit by buying one of our Booster Packs, which are valid for 90 days each.
Q. Can I get a receipt for my charge?
A.You can at anytime log into your account and got to My Account to view your payment history.
Q. Where can I see all Booster Pack options?
A. To view all Booster Pack options, go to your Account page and view Plan Options under the “Change Plan” heading. Music Booster Packs are available in varying increments, and some even include bonuses. As with monthly membership plans, the bigger the Booster Pack, the bigger the bonuses. Audiobook Booster Packs are available in increments of 1 and 5 credits. more »
Q. Does eMusic require a commitment to a membership for a set period of time?
A.You can cancel your eMusic membership at any time. You are only committed until the end of your billing period. You may see offered a special plan option or two that does carry a different commitment, typically two or three months, but these are always optional.