Q. Will you update the tracks featured in a program? How often?
A.Yes! Our Editorial team will continuously update radio programs, so check back often to see what’s new! You can find a list of all eMusic radio programs here.
Q. Can I get more radio credits if I’ve hit my limit?
A.eMusic Radio is free to our members. But due to record-company agreements, we have to cap streaming to 10 hours each month. Your radio credits will refresh along with your account balance: That means every 30 days, you will get 10 hours of streaming. You can check your account-refresh dates and streaming balance by clicking here.
Q. Why is eMusic Radio only available in the US?
A.Currently, our music-license agreements only allow eMusic Radio in the US.
Q. I have a radio request, where can I submit it?
A.Click here to submit your thoughts and feedback about eMusic Radio.
Q. Why can’t I search for an artist or song on eMusic Radio?
A. Our primary aim with eMusic Radio is to spur discovery. We hope you’ll find that eMusic Radio programs offer surprises and a level of insight that no algorithm can match. If you don’t see a program serving your music interests, let us know what you’d like to hear. Click here to fill out this survey about eMusic Radio. Our staff… more »
Q. How many tracks can I skip while listening to eMusic Radio?
A. eMusic Radio allows you six skipped tracks per hour. After you’ve reached your six-skip limit, the ability to skip becomes disabled. The limit is based on a 60-minute interval for each skip, so if your first skip was at 2:00 pm and your second skip at 2:15 pm, you gain back the ability to skip one track at 3:00 pm,… more »
Q. Where can I see a list of all eMusic Radio programs?
A.You can find a list of all eMusic radio programs here. Our editorial team adds programs frequently, so check back often!
Q. What happens if I click a sample while listening to a radio program?
A. The eMusic player will stop the program it\'s currently playing and play the sample you’ve selected. Once your audio sample has finished playing, you will need to re-initiate the radio program you were listening to. Within the player view, you can find your sample and radio listening histories, enabling you to easily navigate back to the program you were listening… more »
Q. Why can’t I see what track is coming up next in the program? And where can I see my history of what I’ve heard?
A.Unfortunately, we are not authorized to display upcoming tracks due to licensing requirements. A future update will make history of what you've heard viewable directly from the player.
Q. What happens if my PC goes to sleep while a program is playing?
A.The eMusic player is designed to stop playing if you do not interact with it for one hour. This is to ensure that, should you walk away from your computer, listening time is not deducted from your account.