A. How did I get an eMusic account? The first time you click “buy” to purchase a song or album, you’ll be asked to create your account. You may recall entering your email address, creating a password, and submitting your billing information. This is your emusic account and will allow you to shop for music with no commitment. Do I get a receipt?… more »
A.eMusic offers two ways of getting music: a la carte or membership. In order to identify the type of account you have please click the appropriate link below:
A. We pulled together some information below to help you understand these charges. And we’re here to help, so if you have additional questions after reading the below FAQ, please contact us using the links above. How did I get an eMusic account? Most members sign up for a free trial which provides them with a specific amount of money to download music,… more »
A. Here\'s a little on how account refresh works. Refresh date: Because accounts refresh every thirty days, you’ll see that your refresh date changes; i.e. it won’t be a set day each month. To find out when your balance will refresh see the account summary on your Account page. Refresh time: eMusic accounts refresh throughout the day rather than at a set time. Your account… more »
A. Most memberships will refresh every thirty days, however some plans (like Quarterly) refresh at different intervals. Please keep in mind that any unused balance will not rollover from one cycle to another. However, any balance that leaves you unable to download even a single track (.48 or less) will roll into your next cycle. Because accounts refresh every thirty days, you’ll… more »
A. If you enjoy your eMusic benefits but find that you can no longer support your membership, you may be pleased to know that there is an alternative to canceling your account. Choose to put your account on hold and “take a break” while keeping your membership, download history, and your identity in the eMusic community intact for up to 90… more »
A.You can at anytime log into your account and got to My Account to view your payment history.
A.If you still can’t remember having signed up for eMusic, you may want to ask anyone who uses the same credit card like a spouse or child. We’ve found that this is often the case. If this is not, please contact us so we can help out.
A. This is either a recurring charge for a monthly membership or a one-time charge for a booster pack (additional music credit). After you select and sign up for a plan, every cent you contribute to your account goes toward downloads. Most memberships are monthly: this means that you are charged and your account balance refreshes every 30 days. There are… more »
A. Since we started as the first online music store in 1998, weâ€™ve realized that our members are not just amassing singlesâ€”theyâ€™re cultivating a collection. Our catalog of downloads includes many familiar and off-the-beaten path releases from both major and independent labels. And to enrich your explorations, our editorial staff brings you original artist interviews, album reviews, and radio programming every… more »